Terms and Conditions
Welcome to Bowebird Cairns!
We offer compassionate, non-clinical support to individuals and families navigating life transitions. Our services are practical in nature and designed to reduce overwhelm, provide clarity, and assist with organising the home, paperwork, and legacy matters.
These terms and conditions outline the rules and regulations for the use of Bowebird Cairns's Website, located at https://bowerbirdcairns.com.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use Bowebird Cairns if you do not agree to take all of the terms and conditions stated on this page.
1. Nature of Services
We provide non-clinical, non-advisory support in the following areas:
Home organisation and downsizing assistance
Life administration support (e.g. paperwork, scanning, scheduling)
Legacy and memory planning (e.g. keepsake creation, memory books)
Support for self-managed or plan-managed NDIS participants
We do not provide professional advice in regulated fields.
2. Service Limitations
Bowerbird Cairns does not:
Provide medical, nursing, counselling, or personal care
Offer legal, financial, or therapeutic advice
Deliver services to NDIA-managed NDIS clients
Act under Power of Attorney or make decisions on a client’s behalf
All services are general and practical and are not a substitute for regulated professional services.
3. Client Responsibility
By engaging our services, you agree to:
Provide honest and accurate information
Take full responsibility for your own decisions and outcomes
Seek qualified professional advice where appropriate
Bowerbird Cairns accepts no liability for decisions made based on the support or general information we provide.
4. Privacy & Confidentiality
We are committed to protecting your privacy. Personal information is:
Collected solely for the purposes of service delivery
Handled with strict confidentiality and stored securely
Managed in accordance with the Australian Privacy Act 1988 (Cth)
5. Consent to Terms
By using our services, you confirm that you:
Understand the nature and limitations of what we offer
Consent to receive practical, non-clinical assistance
• • Acknowledge that Bowerbird Cairns is not responsible for clinical, legal, or financial outcomes